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Job Title Fleet Maintenance Technician*
Location Dallas,TX*
*Position is based out of Dallas County, Texas
Department EMS Ground Operations
FLSA Status Non-Exempt


CareFlite FMT’s are responsible for maintenance, inspections, repairs and modifications of CareFlite ambulances and for ensuring that the CareFlite ambulances remain in a street worthy condition on a twenty-four (24) hour as needed basis.

CareFlite FMT’s are part of the professional team which provides ground ambulance transport in the Dallas/Fort Worth Area. As members of that team they must possess the interpersonal and communication skills to promote teamwork and contribute to the mission of the organization in a positive and proactive manner.

This position requires a personal commitment to CareFlite’s mission and core values and the willingness to demonstrate those core values in all activities performed for CareFlite or while representing CareFlite.  The incumbent(s) of this position are active participants in the organization and support the changes necessary for the organization’s survival.

This position reports directly to the Fleet Maintenance Supervisor and/or the Operations Manager.       

No direct supervision is required.  FMT’s who have worked for CareFlite for six months or longer are expected to teach and mentor other mechanics.

FMT’s work collaboratively with support staff,  medical staff and CareFlite Managers to ensure that the organization’s mission is accomplished and that there is sufficient communication regarding ambulance fleet status to accomplish the mission.





  • Complies with all industry safety standards with OSHA regulations and CareFlite safety policies.
  • Reports safety related occurrences and/or potential safety hazards in an appropriate and timely manner.
  • Schedules maintenance with Fleet Maintenance Supervisor and/or Operations Manager and the Director of  Ground taking into consideration such factors as work flow, location of equipment and personnel, tools, supplies, job requirements and call volume.
  • Responsible to respond rapidly and appropriately to after-hours maintenance requirements when on-call.



  • Performs maintenance, inspections, repairs and modifications in accordance with Manufacturer  regulations, manufacturer’s recommendations and CareFlite maintenance policies and procedures.
  • Utilizes CareFlite maintenance resources appropriately to accomplish required tasks and optimize in-service time for the fleet.  Utilizes appropriate technical data.
  • Orders anticipated parts, lubricants, etc. in sufficient quantities to ensure no fleet downtime for these items.  Utilizes appropriate CareFlite policies for ordering and storing all parts.
  • Completes required documents, such as Epro and inventory sign out forms in an accurate and timely manner.
  • Complies with CareFlite tool control and policies.
  • Maintains in current status all maintenance manuals kept, including but not limited to, manufacturer’s maintenance manuals, CareFlite maintenance manual, Epro, etc.
  • Demonstrates the ability to analyze problems and reach acceptable, workable solutions.
  • Incumbent(s) will actively participate in quality assurance/improvement activities as directed by their supervisor.  Each incumbent will acquaint themselves with the quality assurance surveys and/or quality improvement projects which affect their practice and adhere to the standards or changes implemented.  Each incumbent will provide feedback in a positive proactive manner on quality assurance/improvement activities which impact their practice.
  • Keeps work areas and break areas neat and clean.


Fiscal Responsibility:

  • Incumbent(s) will search out opportunities to utilize their free time while on duty to improve their professional skills or participate in work related projects.
  • Incumbent(s) will identify efficiency or cost saving ideas in a timely manner to their immediate supervisor.



  • Incumbent(s) will focus their efforts on supporting their co-workers at all times.
  • Incumbent(s) will be tolerant of diversity within the work setting and will address co-workers in a respectful manner at all times.  Personal issues will be addressed outside the workplace.  Constructive criticism of a co-worker or supervisor will be offered in a private setting and delivered in a positive and respectful manner.



  • Incumbent will perform all scheduled maintenance and preventative maintenance with a sense of urgency keeping in mind the safety for everyone utilizing the equipment.
  • Incumbent will perform unscheduled maintenance in an orderly fashion and will keep the Fleet Maintenance supervisor and Operations Manager updated daily on the progress of such maintenance.
  • Incumbent will perform scheduled maintenance during non-peak hours and on days of lower volume and this maintenance will be scheduled through the Fleet Maintenance Supervisor.



  • Incumbent(s) manage their time appropriately to ensure that all areas of their job responsibilities are adequately covered. Actively seeks out additional assignments or assists coworkers with their tasks when they have completed their assigned tasks.
  • Has active listening skills.  Communicates to co-workers and the public in a clear, concise and positive manner, both orally and in writing.
  • Demonstrates a positive approach to problem solving and utilizes the chain of command appropriately to resolve work related issues.
  • Possesses and demonstrates sound judgment and objectivity in maintenance decision making, including sound airworthiness determinations.
  • Initiates work independently without direction and can be relied upon to complete tasks without continual supervision.
  • Maintains personal knowledge of area of expertise through industry contacts, review of pertinent literature (manuals) and utilization of available educational resources.
  • Maintains ethical, courteous and professional behavior which reflects favorably on CareFlite.  Adheres to the CareFlite Code of Ethics and Professional Conduct.
  • Monitors own areas of strength and weakness and seeks out opportunities and/or guidance for improvement.  Seeks appropriate channels for personal and professional development.
  • Demonstrates flexibility and has the ability to respond to changing priorities.
  • Demonstrates changes in behavior or attitude following constructive guidance.
  • Deals with conflict in an appropriate and effective manner.      
  • Exhibits a positive attitude in support of CareFlite and CareFlite management.  Refrains from making negative comments about CareFlite, hospital and/or staff.



  • Valid Light duty ASE and Preventative Maintenance Certifications
  • High School Diploma or equivalent
  • Knowledgeable of maintenance requirements for the various chassis CareFlite operates.
  • Two years of maintenance experience on appropriate type of chassis operated.  
  • Experience in supporting 24 hour EMS ambulance operations preferred.
  • Proficient English language skills and ability to communicate effectively, both orally and in writing.
  • Ability to maintain tact and diplomacy skills in high stress situations.
  • Knowledge of fleet maintenance procedures.
  • Knowledge of appropriate use of tools used for fleet maintenance procedures.






                                                                 Frequency of Condition

Condition                   1-33%             34-36%                       67%+           Description

Extreme heat               _____              _____                          __X__             _______

Extreme cold               __X__             _____                          _____              _______

Extreme swings in      

 Temperature               _____              __X__                         _____              _______

Extreme noise             _____              __X__                         _____              _______

Working outdoors       _____              __X__                         _____              _______

Working indoors         __X__             _____                          _____              _______

Mechanical hazards     _____              _____                          __X__             _______

Electrical hazards        _____              _____                          __X__             _______

Explosive hazards       __X__             _____                          _____              _______

Fume/order hazards    _____              __X__                         _____              _______

Dust/mite hazards       _____              _____                          __X__             _______

Chemical hazards        _____              _____                          __X__             _______

Toxic waste hazards    _____              _____                          __X__             _______

Radiation hazards       __X__             _____                          _____              _______

Wet hazards                _____              _____                          __X__             _______

Heights                        _____              __X__                         _____              _______

Other conditions         _____              ______                         ______            _______



OSHA Job Category

Category I: Tasks that involve exposure to blood, body fluids or tissues.

All procedures or other job-related tasks involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills or splashes of them are category I tasks.  Use of appropriate protective measures, such as gloves, masks, goggles and gown are required for
every employee engaged in Category I tasks.

__X__ Category II: Tasks that involve no exposure to blood, body fluids or tissues but employment may require performing unplanned Category I tasks.

The normal work routine involves no exposure to blood, body fluids or tissues, but exposure may be required as a condition of employment. Appropriate protective measure, such as masks, goggles and gowns are readily available to every employee engaged in Category II tasks.

_____ Category III: tasks that involve no exposure to blood, body fluids or Tissues and Category I tasks are not a condition of employment.

The normal work routine involves no exposure to blood, body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first-aid or to be potentially exposed in some other way.  Tasks that
involve handling implements or utensils, use of public or share bathroom facilities or telephone and
personal contacts such as handshaking are Category III.

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