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Job Title Wheelchair Van Operator
Location Dallas County, Texas
Department EMS Ground Operations
FLSA Status Non-Exempt


To bring help and hope to patients and families following a terrible trauma, a sudden medical event, or any medical transport. To be part of the finest EMS team in the United States.

This position is responsible for assisting the RN, Paramedic and EMT, transporting patients by wheelchair. 


  • The primary responsibility of the wheelchair van driver will be to maintain and operate the ground wheelchair van in all types of weather. He/she may also work under the direction of a registered nurse, paramedic and/or EMT in patient care needs of the team, patient care provided by the transport staff.
  • Responsible for participating in the delivery of non-emergency wheelchair van services. 
  • Demonstrates ability to field incoming call. Able to operate communication equipment within transport services. Communicates with personnel internal and external in a manner that facilitates the transport process. Interacts with other health care professionals in a concise and professional manner. 
  • Maintains transport/flight logs, database information and equipment checks as outlined by policy and practice. Maintains equipment stock levels as required.
  • Responsible for the safe operation of the wheelchair Van in accordance with federal, state and local laws and regulations; as well as CareFlite Policies and Procedures.
  • Demonstrates working knowledge of all non-medical equipment, which is part of the ambulance and/or Wheel Chair Van.
  • Performs routine maintenance check on assigned vehicle at the beginning of each shift.  Reports and documents maintenance performed and service required, if any.
  • Communicates positively with patients, family members and medical personnel.  Ensures that all individuals involved in the transport are fully informed of pertinent details related to the transport.
  • Accommodates family members to the extent possible without jeopardizing the safety of the patient mission or other CareFlite personnel.
  • Provides CareFlite Communication center with information required to initiate, track and close out the mission.
  • Responsible for insuring response time compliance is met according to contractual obligations.
  • Completes appropriate records to accurately report patient condition at time of transport and to record services rendered by CareFlite personnel before and during transport.
  • Ensures that assigned vehicle is adequately stocked and cleaned according to CareFlite policies and procedures.


  • High school diploma or its equivalent
  • Current Basic CPR card. (or ability to obtain within 6 weeks of employment)
  • Current City of Dallas wheelchair van driver permit (or ability to obtain one within 2 weeks of hire)
  • Current Texas Class C driver license
  • General computer knowledge, cell phone, Ipad use knowledge
  • Operation of a motor vehicle within Texas state laws
  • Effective written and oral communications and ability to converse in English and be understood when speaking English.


Physical Activity:      Heavy

Physical/Mental Skills:

  • Holding
  • Squatting
  • Bending
  • Climbing
  • Pushing
  • Lifting (Ability to lift 250 lb patient or Isolate with one assist)
  • Kneeling
  • Standing
  • Walking/Running
  • Twisting Body
  • Pulling
  • Carrying
  • Cognitive ability to reason, process, etc.
  • Ability to hear
  • Ability to see
  • Ability to distinguish colors
  • Ability to verbally communicate
  • Ability to load a 400 lbs person in a wheelchair via wheelchair lift into wheelchair van
  • Ability to push a 400 lbs patient in a wheelchair and remain in control

Requires knowledge of:

  • English grammar

ADA Requirements

Frequency of Condition






Extreme heat





Extreme cold





Ext swings in temp





Extreme noise





Working outdoors





Working indoors





Mechanical hazards





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Explosive hazards





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Other conditions






OSHA Job Category


_X__      Category I: Tasks that involve exposure to blood, body fluids or tissues.


All procedures or other job-related tasks involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills or splashes of them are category I tasks.  Use of appropriate protective measures, such as gloves, masks, goggles and gown are required for every employee engaged in Category I tasks.


The competence of the employee in performing his/her duties is evaluated during orientation to his/her position and will be demonstrated, maintained and improved on an ongoing basis.


The statements contained in this position description reflect the general duties considered necessary to describe the principle functions of the job as identifies, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

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